Consumer Monitor Alert

Risk management and customer retention

Veda's Alert service is an ongoing risk management tool that will allow you to monitor a customer's individual credit file to ensure that you are aware of any change in their risk profile.

In today's tightening economic climate, it's critical you retain your most profitable portfolio as the cost and time involved is substantially less than trying to acquire a new, profitable customer base.

Be informed about your customers' credit activity - alert types available

• Adverse data
• Adverse data industry specific - this option also allows you to filter adverse data by a specific dollar value (Web and Operator-Assisted only)
• Credit inquiries
• Credit inquiries industry specific (Web and Operator- Assisted only)
• Address changes
• Companies Office - Directorship changes
• All of the above changes

In accordance with the NZ Credit Reporting Privacy Code 2004, prior consent is required.

Alerts will assist you in tracking the credit activities of your key customers.

Why using alerts is best for your business

• If a customer defaults on payments outside of your business, Alert will warn you so you can keep a closer watch on their credit behaviour
• Be informed when customers could potentially become a credit risk before it's too late
• Locate customers when their address details have changed or are incorrect so you can update your own records
• You can choose to receive a single user-friendly Alert spreadsheet daily showing critical changes to your customers' profiles sourced from data feeds external to your business