Frequently Asked Questions

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NOTE: if you are calling from a mobile phone or from overseas please call +64 (0)9 367 6200

Subscriber Helpdesk

Telephone: 0800 653 309
Facsimile: +64 9 367 6227
Hours: 8.30am – 5.00pm (Monday to Friday) 
9.00am – 12.00pm (Saturday) 

Public Consumer Enquiries

Telephone: 0800 692 733 (0800 MY CREDITINFO) 
Facsimile: +64 9 367 6227 
Hours: 9.00am – 4.00pm (Monday to Friday) 

General Enquiries

Telephone: 0800 698 332 (0800 NZ VEDA) 
Mobile and overseas callers: +64 (0)9 367 6200
Hours: 8.30am – 5.00pm (Monday to Friday)

Out of Hours Support

All severity incidents outside of business hours relating to Veda services should be logged with the Veda IT Service Desk.

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